Return Policy
Refund Policy
Thank you for shopping with Pickle Madness. We want you to have a satisfying shopping experience with us, and we strive to provide you with high-quality products and excellent customer service. Please review our refund policy below.
30-Day Return Policy
We understand that circumstances may change, and sometimes a return is necessary. Our return policy allows you to request a refund within 30 days from the date of purchase. After this 30-day period, unfortunately, we cannot accept returns or offer refunds.
Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
-
The item must be in its original condition, unused, and in the same packaging as received.
-
Proof of purchase, such as an order number or receipt, is required.
-
The return request must be initiated within 30 days from the date of purchase.
Items Not Eligible for Refund
Certain items are non-refundable, including:
-
Items that have been used, damaged, or are not in their original condition (including item packaging).
Return Process
To initiate a return and request a refund, please follow these steps:
-
Contact our customer support team at support@picklemadness.com to initiate the return process and receive a Return Authorization Number (RAN). Without this number your package will not be verified and will not be accepted as a return.
-
Pack the item securely, along with the proof of purchase and the RAN.
-
Ship the item to the address provided by our customer support team.
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
-
If approved, the refund will be processed to the original payment method within 7 business days.
Shipping Costs
Please note that shipping costs for returns are the responsibility of the customer, unless the return is due to a defect or error on our part.
Contact Us